NeuroTune ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neurotunedevice.com, use our NeuroTune sound therapy program, or interact with us in any other way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide: When you enroll in the NeuroTune 90-Day Sound Reboot program, submit a contact form, or otherwise interact with us, we may collect the following information:

• Full name

• Email address

• Phone number

• Payment and billing information

• Messages or communications you send to us

Health-Related Information: To personalize your sound therapy experience, we may collect information about:

• Your tinnitus symptoms and characteristics

• Your tinnitus profile for weekly feedback and therapy adjustments

• Progress and responses to the therapy program

Automatically Collected Information: When you visit our website, we may automatically collect certain information, including:

• IP address and device identifiers

• Browser type and operating system

• Pages viewed and links clicked

• Date and time of your visit

• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the NeuroTune sound therapy program

• Personalize your therapy experience based on your unique tinnitus profile

• Process your enrollment and payments

• Communicate with you about your program, including weekly feedback and progress updates

• Send you promotional communications (with your consent)

• Respond to your inquiries and provide customer support

• Improve our website, services, and user experience

• Comply with legal obligations

3. SMS/Text Messaging

By providing your phone number and agreeing to receive text messages, you consent to receive SMS communications from NeuroTune. These messages may include program updates, reminders, promotional offers, and other relevant information.

To opt out: Reply STOP to any text message to stop receiving messages from us. Message and data rates may apply. Message frequency varies.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website, processing payments, delivering the therapy program, or providing customer support

• Legal Requirements: When required by law, court order, or governmental authority

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

• With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you complete the NeuroTune program or request deletion, we will securely delete or anonymize your information within a reasonable timeframe.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information

• Opt-Out: Opt out of marketing communications or SMS messages

• Portability: Request a portable copy of your data

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NeuroTune
Website: neurotunedevice.com
Contact Form: Available on our website