Welcome to NeuroTune. These Terms of Service ("Terms") govern your access to and use of the NeuroTune website at neurotunedevice.com and the NeuroTune 90-Day Sound Reboot program (collectively, the "Services") provided by NeuroTune ("we," "us," or "our").

By accessing our website, enrolling in our program, or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Description of Services

NeuroTune provides a sound therapy program designed to help reduce tinnitus symptoms. The NeuroTune 90-Day Sound Reboot includes:

• Daily 30-minute sound therapy sessions delivered through audio files

• Evolving sound patterns that progress over the 90-day program

• Weekly feedback opportunities to personalize therapy to your unique tinnitus profile

• Access to program materials and support resources

2. Eligibility

To use our Services, you must be at least 18 years of age and capable of forming a binding contract. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Enrollment

To enroll in the NeuroTune program, you must provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Program Participation

For optimal results with the NeuroTune program:

• Complete daily 30-minute listening sessions as directed

• Use quality headphones as recommended

• Provide honest weekly feedback to help personalize your therapy

• Follow all program instructions and guidelines

Individual results may vary. The effectiveness of the program depends on consistent participation and adherence to the recommended protocol.

5. Medical Disclaimer

Important: NeuroTune is a sound therapy program and is NOT a medical device, medical treatment, or substitute for professional medical care.

The information and services provided by NeuroTune are for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

You should consult with a qualified healthcare provider before starting the NeuroTune program, especially if you have any underlying health conditions, hearing loss, or if your tinnitus is accompanied by other symptoms such as dizziness, pain, or sudden hearing changes.

If you experience any adverse effects while using the program, discontinue use immediately and consult a healthcare professional.

6. Payment and Billing

By enrolling in the NeuroTune program, you agree to pay all applicable fees as described at the time of enrollment. Payment is due at the time of purchase unless otherwise specified. We accept major credit cards and other payment methods as indicated on our website.

All fees are quoted in U.S. dollars unless otherwise stated. You are responsible for any applicable taxes associated with your purchase.

7. 90-Day Satisfaction Guarantee

Our Promise to You: We offer a 90-day satisfaction guarantee on the NeuroTune program. If you do not feel noticeable relief after completing the full 90-day program as directed, you may request a full refund.

To qualify for a refund:

• You must have completed the full 90-day program

• You must have participated in daily sessions as recommended

• You must submit your refund request within 14 days after completing the program

• You may be asked to provide feedback about your experience

To request a refund, please contact us through the contact form on our website. Refunds will be processed to the original payment method within 10-14 business days.

8. Intellectual Property

All content, materials, and resources provided through the NeuroTune Services—including but not limited to audio files, sound patterns, text, graphics, logos, images, and software—are the exclusive property of NeuroTune or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the program materials for your personal, non-commercial use only. You may not:

• Copy, reproduce, distribute, or publicly display any program materials

• Modify, adapt, or create derivative works from the materials

• Share your account access or program materials with others

• Use the materials for any commercial purpose

• Reverse engineer or attempt to extract the source code of any software

9. User Conduct

You agree not to use our Services to:

• Violate any applicable laws or regulations

• Infringe upon the rights of others

• Submit false or misleading information

• Interfere with or disrupt the Services or servers

• Attempt to gain unauthorized access to any part of the Services

• Use automated systems or software to extract data from the website

10. SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from NeuroTune regarding your program, updates, and promotional information. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We do not guarantee any specific results from the use of the NeuroTune program. Individual results vary based on numerous factors including the nature and severity of tinnitus, adherence to the program, and individual physiological differences.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEUROTUNE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless NeuroTune and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another.

15. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. We may also update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website with a new effective date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

16. Termination

We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration or in the courts of [State], and you consent to the exclusive jurisdiction of such courts.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and NeuroTune regarding your use of the Services and supersede all prior agreements and understandings.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

NeuroTune
Website: neurotunedevice.com
Contact Form: Available on our website